Marco Polo Tours & Safaris is an exceptional tour operating company in Mombasa, Kenya, which develops and operates exquisite safaris in East Africa. You can also book your beach holiday with us. Enjoy your stay with us. Go on an unforgettable safari experience with Marco Polo Tours & Safaris, Marco Polo Tours & Safaris will provide you with the “highlight” of your East African visit. We are proud to distinguish ourselves from other tour operators. After exclusive safari experiences we have gained in the past, we deserve the reputation of an inimitable expert in terms of attention and service to our clients. We offer a full range of tourism and “destination management services” through a dynamic and dedicated team, all specialists in their fields. We specialize in traveling to fascinating destinations with a focus on quality, personal care, safety and ultimately customer satisfaction.
Great Safari (Tsavo east-1day) Had a great 1-day safari experience with Marco Polo. It was a long day (4.30 - 19.00) but we where warned about that. Most safaris include an overnight stay in the park, but we preferred a 1 day trip, which Marco Polo also offers. We also had the possibility to upgrade to a LandCruiser (instead of a minivan) and to upgrade for a private trip. We took both options, which made our trip even more unforgettable. I recommend both options it to anyone!
We made all arrangements from home with Marco Polo by email and he very politely answered all my questions. We could make the deposit for the trip by banktransfer to a bankaccount in Germany, which is quite easy from The Netherlands (as well as other European Countries). The remainder could be payed in Euro's to the driver, so we didn't have to use up any credit on my MasterCard.
Pickup by our driver Richard from our hotel in Diani at exactly agreed time. Richard showed up with a LandCruiser suitable for 8 passengers, so my wife and i we had all the room in the world. After a 3 hour drive we entered the park. The days before there had been some heavy rain, so some roads and bridges in the park wheren't really good, but Richard took us everywhere he could. He didn't drive in a convoy with 10 other vans, but we went on our own trough the park. The driver had contact on the phone and on the radio with some other vehicles in the park so when there was something to special to see we could go there to. When we discovered 2 lions feasting on a buffalo just next to the road, he called in the others, just after we had a few minutes on our own to enjoy the view in pure solitude.
We were so lucky to have seen everything we wanted; giraffes, zebras, different birds, gazelles, a warthog, a huge elephant just a few meters away, lions, and lots more.
When we where about to leave the park, Marco even called us to check up on us to make sure we where fully satisfied. Thanks for an unforgettable trip Marco Polo!
Promises kept I was really hoping to see animals and this Safari was beyond my expections ! I do recommend Marco Polo agency fir its professionalism. Special thanks to the driver who was also very professionnal, he spotted animals and gave us explanations.
Great trip !
Solo traveller´s impression I went on a safari to Maasai Mara on my own and I really enjoyed everything. The service was perfect and I felt safe. I was picked up at the hotel on Deani Beach and dropped at Ukunda Airport. The flight by a small Cesna was scenic and the stay in the Main Governor´s Camp surpassed my expectations. I enjoyed every moment of the trip. I have an excellent experience with Marco Polo Safaris and can recommend them to everyone.
FIRST CLASS - PERFECTION The whole process was just amazing. Marco come to my hotel to arrange a very competive tour and tailored it to our needs, his experience was great. Mike who actually took us on Safari is the most wonderful man and went out of his way to ensure that we saw all the animals you would hope to see on Safari. MIke’s knowledge is outstanding, he knew exactly where to search for the animals. Mike has been doing this for many years and he wants it to be perfect for his customers. Mike is truly the best person in Kenya to take you on Safari, my family highly recommend him. Thanks Marco and Mike my family loved it and had the most incredible time.
Great customer service and flawless refund due to COVID - 19 We booked safari in April 2020, but did not go considering the situation with COVID-19 pandemic. However, I have to share our very positive experience with refund - Marco Polo safaris refunded our down payment in full, despite there is no insurance booked.
Thumbs up for a great customer service and looking forward to go on safari with Marco Polo once situation is back to "new" normal.