Marco Polo Tours & Safaris is an exceptional tour operating company in Mombasa, Kenya, which develops and operates exquisite safaris in East Africa. You can also book your beach holiday with us. Enjoy your stay with us. Go on an unforgettable safari experience with Marco Polo Tours & Safaris, Marco Polo Tours & Safaris will provide you with the “highlight” of your East African visit. We are proud to distinguish ourselves from other tour operators. After exclusive safari experiences we have gained in the past, we deserve the reputation of an inimitable expert in terms of attention and service to our clients. We offer a full range of tourism and “destination management services” through a dynamic and dedicated team, all specialists in their fields. We specialize in traveling to fascinating destinations with a focus on quality, personal care, safety and ultimately customer satisfaction.
Great customer service and flawless refund due to COVID - 19 We booked safari in April 2020, but did not go considering the situation with COVID-19 pandemic. However, I have to share our very positive experience with refund - Marco Polo safaris refunded our down payment in full, despite there is no insurance booked.
Thumbs up for a great customer service and looking forward to go on safari with Marco Polo once situation is back to "new" normal.
Amazing Safari Experience We had an amazing time thanks Marco Polo Safaris! Marco is great, super professional, knowledgable and flexible. We had to change plans and dates and he was really accommodating and created great game drive plan for us. We had Sammy as our guide and driver, and we couldn't imagine better company. He is superb driver, knowledgable, great in finding animals but also really fun and good company.
We had the best time. I can highly recommend Marco and Sammy. We loved our trip!
Friendly service, but could do with some new Safari vehicles The owner, Marco is a charmer and can sell you anything. However, we Used them to Shimba Hills and were sent a really old not too clean Van, which could not go up the hills. The driver was courteous but not very helpful with sights of identifying animals or plants. He spent alot of time on his phone on the drive there, much to our dissatisfaction.
Used them again to Wasini island and this time, while they sent us a new car, the boat they hired for us was rickety.
Memorable 6-day safari with Michael Our safari was professionally organised. Michael - driver/guide - kind and professional, driving safely. Car - Toyota Land Cruiser - well kept and prepared to the trip. We saw all big five and are satisfied and happy, unforgettable experience. We've been to Masai Mara, Nakuru and Naivasha in the second half of December 2019. Thank you
Wonderfull 3 days in Tsavo West ! We are so glad we chose Safari Marco Polo for our 3 days in Taita Hills, Tsavo West and Mzima Springs. We were accompanied by a great guide, Bonnie! It allowed us to observe a large number of savannah animals: Lion, lionesses and lion cubs, lepoard, elephants, zebras, gazelles, hippos, crocodiles, giraffes, gnus, buffaloes, birds, ... the landscapes were magnificent too. The car was perfect and very comfortable for our family of 5. We hope to be able to come back one day for a new experience with Marco Polo Safari. A big thank you to Bonnie that we will never forget!
Gaëtan, Valentine, Eléonore, Alister et Anouchka (from Belgium)
Breathtaking 7-Day Safari Our safari was absolutely amazing. We visited the national parks Masai Mara, Lake Naivasha, Amboseli as well as Tsavo West and East. Each national park is unique and thus worth seeing. Also the lodges differed, especially the Fig Tree Camp in Masai Mara and the Sentrim in Tsavo East that are located nearby a waterhole were outstanding. It was fun to observe elephants, hippos and crocodiles in front of our rooms and the restaurant. The food was fresh and tasty at each location!
Our driver Sammy was a very nice person - kind, funny, punctual. He has some really great driving skills and was able to name all the animals we have seen (even in different languages) and could tell us a lot about their behaviour.
We booked the private jeep safari months before travelling via e-mail. Marco has always responded quickly and adapted the tour to our preferences.
All in all we were very pleased with our trip and we can totally recommend choosing Marco Polo Safaris as the safari provider.