Reviews

Great customer service and flawless refund due to COVID - 19 We booked safari in April 2020, but did not go considering the situation with COVID-19 pandemic. However, I have to share our very positive experience with refund - Marco Polo safaris refunded our down payment in full, despite there is no insurance booked.

Thumbs up for a great customer service and looking forward to go on safari with Marco Polo once situation is back to "new" normal.

Wonderful and very amazing ?????????️????? Our Safari was very amazing, we had a very good understanding tour guide,our Lodges were also very wonderful, perfect for family.Our first night was at Ashnil-Aruba Lodge in Tsavo East. Our balcony was facing directly to the water hole, whereby the animals come for drink and as well as playing. Example:Hippos,Elephants,Zebras, Giraffes....e.t.c. The following day we drive to Taita-Hills. Our Lodge was again direct to the water hole and from our window we could see soooo many animals. It was very nice. We saw all animals apart from Cheeter. We recommend booking Safari with Marco Polo. We really had fun. It was super good.

Wonderful safari Everything was perfect, we were impress the beauty of animals. Especially we whant to say thanks for great driver name Michael, thanks to him we saw a lot of animals. Driver was very friendly and polite, and ofcourse very profesional.

Enjoyed the great migration at Masai Mara We did a 5 Days Masai Mara Safari to see the great migration. Our driver Adam was a fine and safe driver who had the perfect hunting instinct for spotting rare animals and sights, a genuine respect for the animals giving them space (meaning not speeding off-road up to a meter of a hunting leopard ousting his prey, like we saw some other drivers doing) while still enabling us to take amazing shots and close up observations. We enjoyed a hot air balloon experience which is an absolute must if you have the possibility, and stayed at the Fig tree which was nice but overpriced. The trip including transfers and domestic flight was well organized and accompanied by Marco Polo Safaris. one minor hiccup where another driver did not show up in time for a transfer was solved in a professional and friendly way.

FIRST CLASS - PERFECTION The whole process was just amazing. Marco come to my hotel to arrange a very competive tour and tailored it to our needs, his experience was great. Mike who actually took us on Safari is the most wonderful man and went out of his way to ensure that we saw all the animals you would hope to see on Safari. MIke’s knowledge is outstanding, he knew exactly where to search for the animals. Mike has been doing this for many years and he wants it to be perfect for his customers. Mike is truly the best person in Kenya to take you on Safari, my family highly recommend him. Thanks Marco and Mike my family loved it and had the most incredible time.

amazing trip to tsavo east and wasini island We booked a trip to Wasini Island snorkelling and a day Safari through Marco Polo.
Both were absolutely incredible. the Wasini trip was amazing, we saw so many dolphins in the wild and the boat crew were amazing. plenty of water and an incredible meal on the island was included in the price. the snorkelling was amazing, saw so many fish and a health coral reef. the water was crystal clear and really warm. the boat crew split into confident swimmers and those than needed a little more support. life jackets and rings were available. they sang a great song with lots of music and fun on the way back.
the safari with our driver Michael was amazing. we only had a day free for the safari, but it was incredible none the less. we would have loved to do more, but the day trip was amazing. we saw four of the big five and so many other animals. Michael was really knowledgeable and friendly and helped us take the best pictures for our memories. the jeep he used was great and his driving was super safe. we loved the day and would recommend to anyone!! we haven't stopped talking about bother trips since our return to the UK.
overall, do not hesitate to book with Marco Polo. we were recommended him by our air BnB host and we are so glad we went with him, he made the whole process super smooth and checked in with us after the trip