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Reviews

 

Excerpts from our ratings from TripAdvisor, Google and Facebook

Our full reviews on TripAdvisor are here
  • 5 star ratingGreat customer service and flawless refund due to COVID - 19 We booked safari in April 2020, but did not go considering the situation with COVID-19 pandemic. However, I have to share our very positive experience with refund - Marco Polo safaris refunded our down payment in full, despite there is no insurance booked.

    Thumbs up for a great customer service and looking forward to go on safari with Marco Polo once situation is back to "new" normal.

    Tomislav M Avatar
    Tomislav M
    7/18/2020

    5 star ratingSolo traveller´s impression I went on a safari to Maasai Mara on my own and I really enjoyed everything. The service was perfect and I felt safe. I was picked up at the hotel on Deani Beach and dropped at Ukunda Airport. The flight by a small Cesna was scenic and the stay in the Main Governor´s Camp surpassed my expectations. I enjoyed every moment of the trip. I have an excellent experience with Marco Polo Safaris and can recommend them to everyone.

    Danka_27_28_2020 Avatar
    Danka_27_28_2020
    3/12/2020

    5 star ratingMarco Polo Masai Mara Safari Marco Polo Safari's was a great company to book our safari with. We told him what we wanted to do, for how many days and our price range and he arranged everything, giving us options that we could choose from. Great communication through email and what's app. Marco gave us a call when we were picked up at each destination to make sure everything was good, which we really appreciated.

    mattyhudson2003 Avatar
    mattyhudson2003
    3/30/2020
  • 5 star ratingExcelent first time safari - we will return We have just come back from a wonderful holiday in Diani beach, Kenya, the highlight of which was the 2 day safari with Marco Polo. We had a private jeep just for the 2 of us, visited 2 parks, and saw a lot of wild animals at a very close distance (lions and elephants less than one meter near the car 🙂 wow). Our accomodation was at Sarova Saltlick lodge, where Marco ensured us we had a spectacular view to the waterhole (where hundreds of animals came to drink) from our room. Our driver, Richard was very very nice. He is an experienced and knowledgeable guide, we felt very safe with him, he knows the parks very well, and we learned many things about the animals and Kenya.
    For booking the safari we discussed everything via email and whatsapp from home. Marco made us a very good offer for the private safari and all of our requirements were covered. I can ensure he is serious and professional.
    Thank you for a wonderful experience and for sure we will be back in Kenya soon to visit some more parks with Marco Polo.

    340alep Avatar
    340alep
    8/18/2021

    5 star ratingTHE MOST AMAZING COMPANY - FIRST CLASS Marco came to our hotel and discussed in great detail what we required. Marco’s rates were extremely competitive and his advice and knowledge was superb. Mike was our guide for the Safari and he is the most amazing person, warm, friendly and full of experience and knowledge. Mike wants to ensure that you see as many animals as possible and seems to know exactly where to find them, he works tirelessly to make sure you leave the Safari with the most precious memories. I truly believe that Mike is the best guide in Kenya, absolutely fantastic. Marco and Mike are a fabulous team and I highly recommend them both, we were very fortunate to have found them.

    jimmyboy88 Avatar
    jimmyboy88
    11/05/2019

    5 star ratingThe trip was awesome !!! Excellent service from Marco Polo, great accommodation and absolutely awesome experience. Recommended for everyone !

    Stay758154 Avatar
    Stay758154
    8/31/2021
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